B2B or B2C telesales and telemarketing
We generate sales leads for your business
Call us on 01244 940449
Your questions, our answers
How quickly can you start working for me?
We can usually start a small campaign within a few days. Bigger campaigns we may need to plan into our calendar but we will discuss all of the issues with you in advance.
Are there set up fees?
We charge modest set up fees for small campaigns which may cover meetings with you, developing a strategy and acquiring target data. We will make you fully aware of any fees in advance. Larger campaigns may require more set up and development work but again, we will discuss this with you.
Is there a minimum length of campaign?
We do not specify a minimum length of campaign. We prefer to remain flexible and discuss your needs when we meet you. We understand that you may have a tight budget and can only afford a certain amount of investment each month.
How do you report results?
We report results to clients through a spreadsheet that tells you exactly what we have done and what the outcomes have been. It also serves as a means for clients and outselves to track progress and return to some targets that need following up at some future date.
What are your payment terms?
With brand new clients we will ask for a deposit payment against agree work. Thereafter we invoice monthly or on completion of the project which ever is the sooner. Invoices are payable on issue.
How do you introduce yourself to prospects?
Usually we will introduce ourselves as a member of your company and by using your company name. However, if you prefer an alternative we are happy to discuss this with you.
Do you outsource any of the work?
No we do not outsource. We only use our own telesales professionals to do the work.
We take your privacy very seriously and that is one reason why we don’t publish customer testimonials on our website. Any information you share with us is treated as strictly confidential and we do not share any of your information with third parties.
All electronic data is stored in your client folder at our offices and we will not email or share that data with anyone else. If at the end of the project you wish to have the data returned to you we will copy it to a disk and destroy the original.